Usenet-News - No nonsense, just Quality Usenet

Support

You reach customer support through the online web form. (See below.)
We usually answer quickly even during non office hours, we handle priority issues at all times, and technicians are on duty checking the servers 24/7.

Help resources:

Always read our FAQ first!
Read the FAQ again.
See our event log page if you have trouble reaching a server, and to see ongoing or planned changes in the services.
If you have lost your login, use this form.
To cancel your subscription, click here.
If you need help setting up your newsreader, you have a step-by-step instruction for Outlook Express Here.
If you are more advanced, you find instructions for Usenet Explorer here.
Here you can search our newsgroup list.
To request a newsgroup to be added to the system, use this form.
If none of the above helps, contact us via the online form for support and other issues.
If you have submitted a support ticket via the form above, use this form to see the status of the support ticket.

What about e-mail?
- Due to the enormous amount of SPAM e-mail, we can not guarantee response to e-mail since your e-mail message may disappear among all the SPAM. Therefore we ask you to use the online form listed above for support.